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We are committed to ensuring your privacy and maintaining your loan records in a secure manner. We will not disclose any information pertaining to your loan records to anyone but you, your co-signer or endorser (if
applicable), and those we are required to share information with such as your school(s), lender(s), and each of their agents. To authorize someone other than those listed above to discuss your specific loan information with us, you must complete and return the Information Release form.Download
Qualified borrowers who have returned to school on at least a half-time basis can place their payments on hold with our In-School Deferment Request.
Call us at (877) 768-0001 for details.
If you are unable to make payments on your Private Education loan(s) according to the terms of your Promissory Note(s), you may request that adjustments be made to your loan terms including a postponement or forbearance of payments. HESC retains the right to the decision to grant you a forbearance and may request information about your situation in evaluating your request. Download
Under the Military Forbearance you may postpone repayment of your Private Education loan(s) while you are (1) serving on active duty during a war or other military operation or national emergency or (2) performing qualifying National Guard active duty during a war or other military operation or national emergency. Download
If you are a medical student engaged in an Internship/Residency program you may qualify for an Internship/Residency Forbearance to postpone your Private Education loan payments. HESC retains the right to the decision to grant you a forbearance and may request information about your situation in evaluating your request.Download